Best would be to zip those files up in an archive, before sending those neccessary information to our developers via our technical support. On PC, the Logfiles can be found under %USERPROFILE%\Documents\Commandos 3 - HD Remaster.ĭepending on the Platform used, the log is named: To export Savegame data on a PS4 follow these steps: Savegame data, it is possible to access and export them onto a USB Drive. Alternatively, you can zip all files in the folder and send them as an attachment. The Savegame Location for Steam, Epic and GOG is under C:\Users\User\Documents\Commandos 3 - HD Remaster\(longnumber)įor troubleshooting, we need P0000000.SAV. The important game file locations can be found belowĬ:\Program Files (x86)\Steam\steamapps\common\Commandos 3 - HD Remaster. When you are experiencing crashes when starting the game, or during gameplay, please also provide the support team at with a crash dump. If it comes to savegame problems, or reproducible crashes and such, please also add a savegame, so that our developers have an easier time looking into that. Simply paste the copied system information into your email / post. Right-click in the popped-up window and select 'Copy all text to clipboard' Select second-last option 'System Information' in the dropdown menu. Copy all the information of the dxdiag into your next post here.Īlternatively, you can get your full system info via Steam:Ĭlick 'Steam Help' menu (top left of your Steam-client window). Then type "dxdiag" (without quotation marks) and click “OK”Ĭlick the "Save all Information"-button, located at the bottom of the program window Or alternatively, press (Windows-Button)+R To create the DxDiag, please do the following:Ĭlick "Start" button and choose "Run". Please also provide your full system information. It would be best with steps on how you can reproduce the problem. Please provide as much information as possible and a detailed description of the problem you are experiencing. 
What does the team need to address my problem, and what can I provide to speed up the process?
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